How do I register for the Shareholder Portal?

The Shareholder Portal is a tool where Shareholders and Descendants can monitor and manage their own information, as well as view announcements and documents.  To register for access to the Shareholder Portal, please complete the following steps:

  1. Click the Sign In button located at the top right of the screen.  
  2. Once on the Sign In screen click the Register Here link to create a new account.  
  3. Input the required information including First Name, Last Name, Time Zone, Shareholder Status, Email Address, Phone Number, Date of Birth and Last Four Digits of Social Security Number.
  4. Enter a new username and password, verify the password, 
  5. Click the "I'm not a robot" box.
  6. Finally, click Register.  

Upon completion, the Shareholder Services Department will contact you directly to verify your information. You will then receive an e-mail providing notification that your registration is complete and that you can login to the Shareholder Portal.

How do I reset my password?

Complete the following steps to complete reset your Shareholder Portal password:

  1. Click the Sign In button at the top right of the screen
  2. Once on the Sign In screen, click the 'I forgot my password' link.
  3. Enter the requested fields: Username, E-mail Address, Date of Birth and Last four digits of SSN
  4. Click the Submit button.
  5. If the information you provided matches your account, an email will be sent with a link to reset your password.
  6. If the information you provided does not match your account, you will receive and error message. Contact the Shareholder Services Department for assistance.

How do I provide information on a missing shareholder?

Thank you for taking the time to help us find our missing shareholders! In order to provide information to the Shareholder Services Department on the missing shareholder, please complete the following steps:

  1. Navigate to the Missing Shareholders Page.
  2. Double click on the name of the Shareholder
  3. Enter your contact information and any information you have on the missing shareholder.
  4. Click the Submit button.

Note: We request your contact information so that we can follow-up with additional questions if necessary.  Your help is greatly appreciated!

How do I update my contact information?

If you are fully registered and logged into the portal, follow these steps to update your contact information:

  1. Click the Sign In button at the top right of screen.
  2. Enter your sign in information to log in.
  3. Once logged in, you will see a new menu option for "Shareholder Information".
  4. Locate the Address and Contact Information section, and  then update with your new contact information.
  5. Once completed, scroll down to the bottom of the screen and hit the Save button.  

Note: All fields that have a box around data is editable by the registered shareholder.  The process for updating the information is the same as the address.

If you have not registered or are currently waiting for approval, you can click on the document below to print the change of address form, then complete and mail to the shareholder department.

How do I make changes to my direct deposit information?

In order to change your direct deposit information, you will need complete the Direct Deposit form found below and return it to the Shareholder Services Department via one of the following methods:

  • E-mail it to grace.hoover@chugach.com
  • Add the document to your record through the portal
    • Navigate to the Shareholder Information Page
    • Scroll down to the "Documents" section
    • Click the New plus-sign, then select the Choose File button and upload the completed form by pressing the Submit button.
  • Mail it to the Shareholder Services Department
    • Chugach Alaska Corporation
      Shareholder Services
      3800 Centerpoint Drive, Suite 1200
      Anchorage, Alaska 99503


How do I add or update my will on file?

In order to submit or update your will on file, you will need complete the Chugach Stock Will form found below and return it to the Shareholder Services Department via one of the following methods:

  • E-mail it to grace.hoover@chugach.com
  • Add the document to your record through the portal
    • Navigate to the Shareholder Information Page
    • Scroll down to the "Documents" section
    • Click the New plus-sign, then select the Choose File button and upload the completed form by pressing the Submit button.
  • Mail it to the Shareholder Services Department
    • Chugach Alaska Corporation
      Shareholder Services
      3800 Centerpoint Drive, Suite 1200
      Anchorage, Alaska 99503